Critical Success Factors of Business Intelligence (BI) in an ERP Systems Environment
نویسندگان
چکیده
The recent advent of what is commonly known as Business Intelligence (BI) systems has highlighted the importance of these systems in providing important decision-making information. BI systems are highly reliant on enterprise resource planning (ERP) systems functionality and the vast amount of transactional data that ERP systems generate. Indeed, many companies have implemented BI systems as an extension to their ERP systems to enhance their strategic and analytical capabilities. No research exists that identifies the critical success factors (CSF) associated with BI systems implementations as part of an ERP system environment. This research adopts a content analysis approach to identify the critical success factors.
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Critical Success Factors for Business Intelligence Implementation in an Enterprise Resource Planning System Environment Using DEMATEL: A Case Study at a Cement Manufacture Company in Indonesia
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